Technical Problems Frequently Asked Questions
Q.
I can't add items to my shopping basket.
I can't add more than one item to my shopping basket.
The items in my basket keep disappearing.
View Answer
A.
It appears you have cookies disabled on your internet browser.
Like most web stores we use cookies to remember what you have in your shopping basket and who you are when you log in.
Unless you have cookies enabled you will only be able to browse our products and will not be able to add to your basket or purchase.
Please click here for instuctions on how to turn cookies on.
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Q.
The site says 'We have no record of your email address'. How do I order?
View Answer
A.
There are three possibilities:
1) You have typed in your email incorrectly. Please check it carefully and try again.
2) You have ordered with us before but used a different email address. Please try using the other email addresses you have used in the past.
3) You have not ordered with us before. Please click the 'Not a member...' button to proceed with your order. Or click here.

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